This policy explains what information Xynnlit ("we," "us") collects through www.xynnlit.com and in the course of providing bookkeeping services, why we collect it, and the choices you have. We've written it to be read, not skimmed past.

What we collect on this website

  • Form submissions. When you use our quote or contact forms, we receive what you type: your name, email, what you run, your accounting software, transaction volume, and anything you tell us about what's broken. Forms are processed by Netlify Forms (our hosting provider) and delivered to us by email.
  • Scheduling. If you book a call, scheduling runs through Calendly, which collects your name, email, and selected time under its own privacy policy.
  • Email. If you email hello@xynnlit.com, we keep the correspondence.
  • Hosting logs. Our host (Netlify) keeps standard server logs — IP address, browser type, pages requested — for security and operations.

Cookies and tracking

This site does not set advertising or analytics cookies, and we don't run third-party ad trackers. Because of that, you won't see a cookie-consent banner — there's nothing non-essential to consent to. Third-party services we link to or embed (Calendly for scheduling, Google Fonts for typefaces) may set their own cookies or receive standard request data when loaded; their privacy policies govern that processing.

Client financial data

If you become a client, we access accounting records — bank feeds, ledgers, payroll journals, supporting documents — solely to perform the bookkeeping services you engage us for. That data stays in your accounting systems (such as QuickBooks Online) wherever possible, with access you grant and can revoke at any time. We do not sell, rent, or share client financial data with anyone outside the engagement, and we access only what the work requires.

How we use information

  • To respond to inquiries and provide quotes you've requested.
  • To deliver bookkeeping services under an engagement.
  • To operate and secure the website.

We do not sell personal information, and we don't use your information for advertising.

Sharing

We share information only with service providers needed to operate (hosting, email, scheduling), with your CPA or other advisors when you direct us to, or where the law requires it. Each provider processes data under its own terms: Netlify (hosting and forms), Calendly (scheduling), Google (fonts).

Retention

Inquiry data is kept as long as needed to respond and follow up, then deleted on request. Client engagement records are retained for the period professional standards and the engagement letter require, then securely disposed of.

Your rights

You can ask us what we hold about you, ask us to correct it, or ask us to delete it (subject to legal retention duties). Email hello@xynnlit.com and we'll respond within a reasonable time. Depending on where you live — for example, under state privacy laws such as the CCPA — you may have additional statutory rights; we honor verified requests regardless of jurisdiction.

Security

We use access controls, encrypted connections (this site is HTTPS-only), and least-privilege access to client systems. No method of transmission or storage is perfectly secure, but access to your data is limited to the people doing your work.

Children

This site is a business-services site and is not directed to children under 13. We do not knowingly collect information from them.

Changes

If this policy changes materially, we'll update the date above and note the change here. Questions about any of it: hello@xynnlit.com.